REMOTE PC REPAIR

Instructions for remote pc repair & technical support

TEAMVIEWER DOWNLOAD

Download TeamViewer QS App

INSTRUCTIONS

TeamViewer QS App – Click “Download TeamViewer QS App”
When prompted; Save the file to a place you will remember (i.e. Download Files or Desktop)
Click the file (be patient, it may take a moment to install)
Once installed; tell us the nine (9 or 10) digit ID.

TO REQUEST SUPPORT

Call us when you have downloaded the remote support software and have an ID number.

(970) 663-1200

FIRST 5 MINUTES ARE FREE

Limit once in 24 hour period

Before you Call, Be Prepared

The first 5 minutes of the remote pc repair session is free*. If you are able to get on the internet, we are able to remote into your computer to determine what is causing your problem. We have learned that most problems can be solved within five minutes, so we offer the first 5 minutes free to our clients. You may watch us work and speak with us on the phone during the process.

But before you connect with us, be sure you have all of your questions prepared so that the five free minutes are productive ones.

*Limit one session per computer in a 24 hour period – if the session exceeds five minutes, the session will begin charging retroactive back to the beginning with a 15-minute minimum ($33.75) then $2.75 per minute thereafter.

Common Computer Problems We Fix

Scan and remove viruses from computers
Speed up slow performing computers
Test for failing hard drive
Remove annoying Popups and Ads
Uninstall any unwanted software from your PC
Diagnose and repair Registry Errors
Troubleshooting software errors
Fix internet connectivity issues

Charges: The cost for Remote PC Repair is $2.25/min. with a 15 minute minimum. A remote session is defined by a phone or computer connection with tech support. REMEMBER TO GET YOUR 10-DIGIT ID BEFORE CONNECTING OR CALLING.

Security: Millennium Group ensures that you and your data are always safe and respected.

Frequently Asked Remote PC Repair Questions

Can a Computer be Fixed Remotely

Yes! Remote PC repair is possible. We ask that you download the TeamViewer QS application. This gives us remote access to your computer where we can troubleshoot any problems you may be calling about. Using TeamViewer, you can watch us while we work and see exactly what we are doing.

How Does Remote Computer Repair Work?

Remote computer repair service works by granting our team access to your PC during our phone call, where we can then go on to run any diagnostics and determine what the problem is.

Is Remote Computer Repair Safe?

Yes – remote computer repair is 100% safe. It’s easier too, as you don’t have to lug your machine around, and can do everything from the comfort of your home. We will remote into your computer through TeamViewer, where you will be able to see every move of the mouse and every keystroke.