REMOTE PC REPAIR
Instructions for remote pc repair & technical support
Instructions for remote pc repair & technical support
Call us when you have downloaded the remote support software and have an ID number.
Limit once in 24 hour period
The first 5 minutes of the remote pc repair session is free*. If you are able to get on the internet, we are able to remote into your computer to determine what is causing your problem. We have learned that most problems can be solved within five minutes, so we offer the first 5 minutes free to our clients. You may watch us work and speak with us on the phone during the process.
But before you connect with us, be sure you have all of your questions prepared so that the five free minutes are productive ones.
*Limit one session per computer in a 24 hour period – if the session exceeds five minutes, the session will begin charging retroactive back to the beginning with a 15-minute minimum ($33.75) then $2.75 per minute thereafter.
Charges: The cost for Remote PC Repair is $2.25/min. with a 15 minute minimum. A remote session is defined by a phone or computer connection with tech support. REMEMBER TO GET YOUR 10-DIGIT ID BEFORE CONNECTING OR CALLING.
Security: Millennium Group ensures that you and your data are always safe and respected.
Can a Computer be Fixed Remotely
Yes! Remote PC repair is possible. We ask that you download the TeamViewer QS application. This gives us remote access to your computer where we can troubleshoot any problems you may be calling about. Using TeamViewer, you can watch us while we work and see exactly what we are doing.
How Does Remote Computer Repair Work?
Remote computer repair service works by granting our team access to your PC during our phone call, where we can then go on to run any diagnostics and determine what the problem is.
Is Remote Computer Repair Safe?
Yes – remote computer repair is 100% safe. It’s easier too, as you don’t have to lug your machine around, and can do everything from the comfort of your home. We will remote into your computer through TeamViewer, where you will be able to see every move of the mouse and every keystroke.
For technician TeamViewer Host app download