REMOTE PC REPAIR
Instructions for remote pc repair & technical support
Instructions for remote pc repair & technical support
Call us when you have downloaded the remote support software and have an ID number.
Limit once in 24 hour period
The first 5 minutes of the remote pc repair session is free*. If you are able to get on the internet, we are able to remote into your computer to determine what is causing your problem. We have learned that most problems can be solved within five minutes, so we offer the first 5 minutes free to our clients. You may watch us work and speak with us on the phone during the process.
But before you connect with us, be sure you have all of your questions prepared so that the five free minutes are productive ones.
*Limit one session per computer in a 24 hour period – if the session exceeds five minutes, the session will begin charging retroactive back to the beginning with a 15-minute minimum ($33.75) then $2.75 per minute thereafter.
Charges: The cost for Remote PC Repair is $2.25/min. with a 15 minute minimum. A remote session is defined by a phone or computer connection with tech support. REMEMBER TO GET YOUR 10-DIGIT ID BEFORE CONNECTING OR CALLING.
Security: Millennium Group ensures that you and your data are always safe and respected.
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