Non-Stop Protection and Support Security, Maintenance & Optimization
From an IT point of view, the complex nature and almost total dependency some companies have on IT to transact and operate day-to-day means there is an increased reliance of having a partner to provide and look after that function in the business.
Most problems can be resolved within 5 minutes, so we offer those first 5 minutes completely free. As long as you can get on the internet, we can help you remotely. You can even watch us work and talk on the phone with us during the entire process.
We answer our phones and your staff can call us anytime. We assist you when you need it, and we keep your business running smoothly so you can do your work.
◦ 24- Hour monitor system
◦ Immediate assistance from a real person
◦ Monitor your servers and networks for threats
◦ Remote and onsite support
Your data is the core of your business. We give you redundant backup and security solutions so you’ll never lose your most important assets.
◦ Keep all your virus definitions up to date
◦ Conduct recular security patching
◦ Dealing with virus and malware issues
◦ Multiple backups including full server replication
Technology changes in a nano-second. We ensure that your IT is ahead of the curve.
◦ Carefully plan the IT road ahead
◦ Keep systems running at optimal performance
◦ Perform regular reviews of system logs
◦ Mobile device support
◦ Support for public, private and hybrid cloud access
Our process is straightforward. We see the problem, we fix it. Then we let you know immediately what is going on and what needs to be done.
It takes a team of individuals who enjoy puzzles and problem-solving and that trust each other’s expertise to make sound collective decisions. In-house IT can seldom provide this healthy mix, not to mention they are more expensive. We remove the problems and make it simpler for you. You don’t have to train us; it is our responsibility to become familiar with your system and equipment.
We utilize an advanced set of IT tools and professionals that are skilled at providing real value and innovation that produces measurable reliability and performance results. Whether you are seeking an integrated solution to support existing infrastructure components or you are ready to completely outsource your IT environment, we will work with you in a full partnership. We answer our phones, respond rapidly and thoroughly, and provide our clients with cloud hosting, infrastructure monitoring, backup and disaster services, and any other function that benefits and protects your business. We provide a combination of 24-hour support, flexibility, and security that produces true accountability. We have to be accountable. We are answering to you.
Unlike the 60% of employees who, when fired or asked to leave, steal data and intellectual property on their way out the door, we will always behave as your peer and friend. We share your same commitment to helping your business thrive. Outsourcing allows you to stay competitive in the technology game without the hassle of memorizing the playbook.
“We promise more reliable performance and more predictable expenses when you work with us. That means you get more value from the technology you’ve already invested in while actually reducing the total costs of IT problems and the resulting downtime. We also know how to get our hands dirty and dig in the ditches, literally and metaphorically. We truly enjoy our work. We don’t hide behinds our suits, props or elite jargon; we honor authenticity.”
Let us know what you’re looking for.
Call (970) 663-1200 or fill out the form below to learn more about managed IT services
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Phone: (970) 663-1200
Fax: (970) 669-3595
Website: mghelpme.com
Hours: Mon-Fri 9am – 5pm