If you are not familiar with VoIP (Voice over Internet Protocol), prepare to change that. Traditional phone lines will soon be extinct, which means that Businesses must start getting to know the future of communications. In this post, we are exploring the reasons why your Business needs VoIP.
We do not have to venture very far back to recall the days when Business calls could only be made while physically being at your desk, which mostly meant that you had to be bound to your desk.
Cell phones became increasingly popular in the 1980s, and despite their bulkiness, the convenience of ‘on the go’ calls was introduced which revolutionized the concept.
Fast-forward to today, the freedom provided by our cell phones is largely a crucial part of our daily lives. We have the liberty of contacting people all over the world by voice, text, and video; equally, others can reach us wherever we go.
After being first introduced in 1995, VoIP has been in use for 25 years and is not, therefore, no longer a new concept. However, there are still many organizations that provide their teams with nothing but a desk phone.
VoIP Is The Future Of Telephony
VoIP is the future of telephony and provides organizations with many fantastic features that support the modern-day world and the fast-paced Business practices.
VoIP technology has grown immensely over the years, and it now goes beyond voice, with its main advantages being the increased dependability and quality for its users. Lessening the amount of dropped calls, mistaken call routing, and hold times, is the difference VoIP can offer to you and your Business.
Its purpose makes it faster, more convenient, and less expensive to manage both external and internal calls, forwarding, routing, queuing, and much more.
All The Flexibility You Need
VoIP has proven to exceed the needs of the modern workforce. It provides your teams with the freedom to work from home or on the road, without the need to use their cell phone for Business calls. You can take your office phone with you wherever you go, and no one will know the difference.
In addition to flexibility, VoIP is incomparable in terms of cost-effectiveness. The most significant benefit is that you do not even need a physical phone. VoIP gives you the option to have a number, which is assigned to a softphone, which is a software installed on your Laptop, PC, or cell phone. Calls made to your number are then received via the software, eliminating the need for you to have a physical phone.
While investing in a new phone system can be daunting and the installation process a hassle, it is much easier than you might think. There is no need for wiring as the platform is using the computer network, and it can also be set up remotely.
VoIP is not only perfect for individuals that are often on the road, but also for smart organizations looking for maximum flexibility with minimal investment in hardware phone systems.
How To Choose The Right VoIP System
If you have decided to upgrade to a VoIP service but you are left overwhelmed with choice or wondering where to start, the short answer is: thread slowly, do your research, and do not make cost your primary consideration. There are many fantastic VoIP systems out there, each presenting a variable set of features and a different pricing structure. A good starting point would be to consider the features that your Business might need today and in the future.
Once you have mapped out the features that your Business needs, you will know what your bare minimum voice platform will have to embody. From there, it is simply just comparison shopping.
VoIP Telephony From Millennium Group
Here at Millennium Group, we understand how vital it is for your Business to be accessible by pressing a button, which is why we do our utmost to provide you with the best possible support service and give you the best possible return on your investment. Our team is highly experienced and always available to proactively implement and manage your platform.
If you are looking to upgrade your phone system, look no further. We have been providing VoIP solutions to many clients, and we have the experience and solution to meet your specific needs.
If you would like to find out more, or if you have any questions, get in touch with us (970) 663-1200.