Cloud Services and Support

Your Liaison for Online Storage and Computing

Don’t get lost in the clouds. We’ll navigate for you.

Let us be your pilot and steer you through the cloud. From VoIP telephony, spam filtering, web hosting, data backup and emails, we achieve your goals and land you safely.

Cloud computing is the delivery of computing as a service rather than a product. You no longer have to buy all the hardware and software required to do a job. Now you can share resources, software and information on any device over the internet.

Beware. Privacy and trust must be navigated. We can help.

Cloud computing Risks

The cloud –cheap and hassle free, or so the marketing hype would have you believe. However, there are serious perils that the cloud can pose.

  • Critical business data at risk – The main problem with the cloud is the overall security of their data. Putting information into services that are accessible over the public internet means that criminals have a potential gold mine of targets. Read the news to know that there are too many of incidents where cybercriminals have hacked into systems and taken data.
  • The cloud does not provide easy and quick access to people on the ground if things go wrong. It’s great having access to an online helpdesk, but what if the Wi-Fi has gone down? If you use the cloud, use a local service and people you know and trust to assist you.
  • Automatic updates enforce change and if you don’t want the update, well, too bad.
  • Cost-saving benefits disappear as demand grows – Don’t count on it being cheaper unless you can negotiate with a trusted local provider.
  • Your data is out of reach. When using the cloud, the results can be horrendous.  If your network goes down, just try and connect to your big vender in the clouds.  Good luck.
  • If your cloud vender suffers an outage (and they do), you’re left high and dry. Major outages have hit all the big providers, ranging from Microsoft to Google and Amazon Web Services.
  • US government can see it all, with the right warrant. The Patriot Act took your privacy.  If you want cloud services- again, consider a local company that can respond rapidly and carefully.
  • Don’t get tied to the cloud. Once a firm has gone down this route, it’s very costly to turn your back on the cloud and bring systems back in-house again.  Work with a local and trustworthy vender who will know your business and cares about it.
  • The cloud could make information, such as sharing links for documents on popular services Dropbox and Box, accessible to unintended third parties. Do you want to take the risk of your tax returns, bank records, mortgage applications, blueprints and business plans available to a stranger?

Using the Cloud for your back-up?

Think twice and have a redundancy plan.  Unless your backing up to a local server (some local company you can call for service) the issue with all these big cloud methods is that you really need to think through exactly how you’ll use these backups going forward.  Will you be able to track what’s going on?  Do you even have a clue where the ‘cloud’ is?  Do they? how will you maintain some sort of independence from that provider? I think you need to look at it in detail and say, “If I back up to one provider, how can I move that to another?” Those are probably the more sensible questions to be thinking of as you try and add this to your existing backup regime.

Andy Pizer, Millennium Group

A Valuable Addition

Cloud backup is a very valuable addition to most data protection strategies, and it’s no longer limited to small businesses. But cloud backup providers need to face the realities of Internet bandwidth and provide their customers with a way to perform bulk transfer of data for both backup and recovery. If you are backing up your data in the clouds you need to ask how long and how much it will cost to get your data back if something goes wrong.  Data recovery in the Cloud can be a long, arduous and frustrating tasks- with no promises or personal service along the way.  Let the Millennium Group be your cloud. You can actually speak with us and we know how to assist in an emergency.

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The Cloud is not always nice and fluffy. We can help.